Effective Date: October 14, 2026

At Komluxe, we aim to deliver your orders safely and efficiently. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website, https://komluxe.com.

By placing an order with Komluxe, you agree to the shipping terms outlined below.

1. Order Processing Time

We typically ship orders within 3–7 business days to ensure safe and timely delivery.

Order processing may include order verification, product preparation, packaging, and coordination with our delivery partners.

Processing times may vary depending on product availability, order confirmation, public holidays, or other operational circumstances.

Business days generally exclude Sundays and public holidays unless otherwise stated.

2. Delivery Time

After dispatch, delivery time may vary depending on the customer’s location, courier service, weather conditions, and other factors.

Delivery may take longer for remote areas or during busy shopping periods, public holidays, or unforeseen disruptions.

Any delivery timeframe provided by Komluxe is an estimate and is not a guarantee unless expressly stated otherwise.

3. Shipping Locations

Komluxe primarily serves customers within Pakistan, subject to product availability and courier coverage.

Delivery availability may vary by city, town, village, or remote area. If delivery to your location is unavailable, our customer service team may contact you to discuss possible alternatives.

International shipping is not guaranteed and will only be available if specifically offered by Komluxe.

4. Shipping Charges

Applicable shipping charges, if any, will be communicated on the website, during checkout, or by our customer service team before order confirmation.

Shipping charges may depend on the delivery location, order size, product weight, or delivery service selected.

Any free-shipping offers will be subject to their stated terms and conditions.

5. Order Confirmation

We may contact customers by phone, SMS, email, or another available communication method to verify order details before dispatch.

Customers are responsible for providing accurate contact information and a complete delivery address, including relevant landmarks where necessary.

Orders may be delayed if confirmation cannot be obtained or if the provided information is incomplete.

6. Tracking and Delivery Updates

Where tracking is available, customers may receive tracking details or delivery updates through our courier partner or customer service